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The accommodation and food and beverages sectors of hospitality industry are continuously growing. They are focusing more on providing superior services to customers and exceeding their expectations. The industry offers numerous career opportunities to hotel management professionals who can ensure a high degree of customer satisfaction by providing excellent hospitality services in a professional manner.
The professionals in hospitality industry are expected to
Understand the interrelationships between various departments of a hotel or resort
Perform effectively and efficiently as an individual and in a team
Apply management, leadership and human resources knowledge to enhance the performance of self and others
Apply basic principles of planning, analysis and control in making decisions at operational level
Identify various tourism and hospitality industry sectors and analyze their interdependence
Recognize and adapt to various and changing technologies, systems and computer applications
Support the provision of safety, sanitation, hygiene in food preparation and accommodations
Contribute to the successful operations of the business enterprise
Contribute to exceed customer expectations by providing them high level of services
The hotel management professionals can find employment with hotels, resorts, restaurants, clubs and bars and work in diverse areas, such as finance, human resources, sales, marketing, catering, housekeeping, food and beverage management and general management.
The exact job roles and responsibilities vary widely depending upon the employment, hotel management education and individual work experience. However, they are expected to apply planning, analysis and controlling principles of management, regardless of their job responsibilities.
Building a Career in Hospitality Management (Accommodation and Food and Beverages Sectors)
Prospective hotel management professionals are required to undergo formal education and training in hospitality management – hotel and resort. They are required to at least have a post-secondary diploma hospitality management to find entry-level jobs in this field.
The post-secondary hotel management degree at Centennial College is specially designed for students intending to pursue a career in hospitality industry. This is a basic program that helps students build strong foundations in various areas of hotel management such as:
Front office
Sales and marketing
Food and beverage
Housekeeping
Accounting
Human resources
Safety, hygiene and sanitation
Facilities management
The program combines classroom learning and a hotel and resort field placement. This allows them to put their classroom learning into practice and gain relevant contacts that can be used as references in future.
It covers a wide range of subjects, including:
Kitchen and dining room practices
Beverage knowledge and bartending
Theory of food
Front office operations
Hospitality accounting
Hospitality and tourism marketing
Hotel sales and marketing
Facilities management
Principles of food, beverage and labour cost controls
Hospitality and tourism law and security
Special events practicum
The program equips students with the understanding of the relationships between departments that drive performance in hotel and resort industry.
Enrolment Guide
In order to apply for Centennial College’s two-year post-secondary program in hospitality management – hotel and resort, you will need:
Secondary school diploma or equivalent English Grade 12 or University or equivalent
